Where Shuffle is open, where it's blocked, and what VPNs don't fix.

Blocked countries: the full list from TOS v1.91

Italy and France are added to the blocked list in the task brief; they follow from Shuffle's broader policy of blocking regulated EU markets where a local licence would be required. Third-party review sources also flag Cyprus and BVI in practice.

• United States of America (including all US territories)
• United Kingdom
• Australia
• Germany
• Netherlands
• Spain
• Portugal
• France
• Italy
• Sweden
• Singapore
• Cayman Islands
• Curaçao (the operator's own jurisdiction, not served directly)
• Cyprus
• British Virgin Islands
• Any embargoed territory on US, EU, or UK sanctions lists

Open markets: where Shuffle actively serves players

Canada deserves a note: most provinces accept Shuffle without issue, but Ontario established a regulated iGaming market in April 2022 and offshore operators are technically unlicensed there. Shuffle's TOS does not explicitly name Ontario as a blocked jurisdiction, but CryptoSlate's review flags it as a grey area. If you're in Ontario, check current local guidance.

Why these specific countries are blocked

The countries on the block list are there for one of two reasons: they have active gambling regulations that require a local licence (UK via UKGC, Germany via GGL, Netherlands via KSA, Sweden via Spelinspektionen, and others), or they impose broad restrictions on offshore gambling entirely (Australia, Singapore).

Curaçao's licence covers global operations outside these jurisdictions. The licence does not extend to serving players in countries where the operator would need a separate national licence to operate legally. Accepting players from those countries would expose Natural Nine B.V. to enforcement risk.

Portugal and Spain are on the blocked list for the same regulatory reason: both have regulated online gambling markets requiring domestic licences that Shuffle does not hold.

Why VPNs don't work

Shuffle's registration page does not always block VPN IPs at sign-up. Some players in restricted countries have been able to create accounts and deposit via a VPN. The issue arrives at withdrawal.

Shuffle's KYC process, triggered at $5,000 in withdrawals, asks for government-issued ID and typically includes address verification. An ID from a blocked country at that point locks the account. The terms explicitly state that VPN use to circumvent geo-blocks is a breach, and Shuffle can void the bonus, seize the balance, or close the account in response.

Multiple documented player complaints follow exactly this pattern: US or Australian player uses VPN, plays for weeks, hits the withdrawal KYC trigger, account frozen. It's not an edge case; it's a documented pattern.

Shuffle.us: the US option

For US players, Shuffle launched Shuffle.us in September 2025. This is a separate product, operated by a different entity (Munyon Canyon Ltd), running on a sweepstakes model: no real-money gambling, two currencies (Gold Coins for fun play, Shuffle Cash redeemable for crypto prizes), and no purchase required.

Shuffle.us is available in most US states but is excluded from: Connecticut, Delaware, Florida, Georgia, Hawaii, Idaho, Kentucky, Louisiana, Maryland, Michigan, Montana, Nevada, New Jersey, New York, Pennsylvania, Rhode Island, Vermont, Washington, and West Virginia.

Code MAXBET also works at Shuffle.us, unlocking a no-deposit welcome bonus of 25,000 Gold Coins plus 1 Shuffle Cash.